Handmade in small batchesCustom pieces made just for you

Good questions, clear answers

Everything you might
want to untangle.

01How long does a custom order take?

Most custom pieces are ready within 5–10 business days. If your design needs a special supply or you order several pieces, we’ll confirm timing with you before production begins.

02How is custom pricing calculated?

Your price updates as you choose the jewelry type and optional details. You’ll see a complete breakdown before submitting your order. Shipping, if needed, is confirmed separately at the actual cost.

03When do I pay?

When Square is connected, you’ll move to a secure Square-hosted payment page after submitting your order. If online payment is temporarily unavailable, your order is still saved and we’ll follow up directly.

04Can I send inspiration photos?

Absolutely. The custom order form accepts up to four JPG, PNG, or WebP images, and you can add a note explaining what you like about each one.

05Can you copy a piece from another artist exactly?

We can use references for color, mood, shape, and general direction, but we won’t duplicate another maker’s original design. Your finished piece should feel like yours.

06How do I choose the right bracelet size?

Measure around the wrist where you want the bracelet to sit, then add about ¼ inch for a close fit or ½ inch for a relaxed fit. Add the measurement to your order notes.

07Do you ship?

Yes. Choose shipping during checkout and enter your address. We confirm postage separately so you only pay the actual amount. Local pickup is also available by arrangement.

08Are your pieces safe for small children?

Our jewelry contains small beads and components and is not intended for children under three. Children’s jewelry should always be worn with adult supervision.

09What if my piece needs an adjustment?

Contact us within seven days of pickup or delivery. We’ll review fit or workmanship concerns with you and make a fair plan to put things right.

10Where can I shop in person?

Our Find Us page shows the live market schedule, including dates, times, locations, booth details, and map links whenever they’re available.